Privacy Policy
A legal disclaimer
Effective Date: March 5, 2026
Last Updated: March 5, 2026
1. Information We Collect
We collect information that you provide directly to us and information collected automatically when you visit our website.
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Personal Information: This includes your name, email address, phone number, and physical address (for home visits) that you provide via our contact forms or when booking a stay.
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Pet Information: Names, breeds, medical needs, and behavioral notes.
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Usage Data: Our website may automatically collect your IP address, browser type, and how you interact with our pages via cookies to help us improve the site experience.
2. How We Use Your Information
We use your data strictly to:
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Schedule and provide pet-sitting services.
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Communicate with you regarding your pet’s care.
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Send invoices or process payments.
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Improve our website functionality. We do not sell your personal information to third parties.
3. Sharing of Information
We only share your information with:
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Service Providers: Such as payment processors (e.g., Stripe/PayPal) or scheduling software (e.g., Time To Pet) necessary to run the business.
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Legal Requirements: If required by law or to protect the safety of our sitters or your pets.
4. Your California Privacy Rights
Under the California Online Privacy Protection Act (CalOPPA) and the CCPA/CPRA, California residents have the following rights:
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Right to Know/Access: You can request to know what personal data we have collected about you.
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Right to Delete: You can request that we delete your personal information (subject to certain legal exceptions, like keeping records for tax purposes).
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Right to Correct: You may request that we fix inaccurate information.
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Do Not Track: Our website currently responds to "Do Not Track" signals or Global Privacy Control (GPC) signals sent by your browser.
5. Data Security
We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure.
6. Contact Us
To exercise your rights or ask questions about this policy, please contact us at:
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Email: navadesigns@mac.com
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Phone: (619) 203-4234